A. We are in the industry more than a decade, and moved tens of hundreds of international relocations. We start with dismantling of the furniture and at the destination we will do the unpacking and fixing of the furniture.
The international shipper should clearly understand that the shipper is responsible for the description and legality of the commodity and sufficiency of documentation submitted to an international shipment
.The carrier's international ocean freight Bill of Lading, (the final document that acts as a title to the shipped goods) as a rule states' SHIPPER'S LOAD AND COUNT' and 'SAID BY SHIPPER TO CONTAIN'. This means that the international ocean freight carrier (and a freight forwarder who represents this international ocean freight carrier) is not responsible for information provided by the shipper on his commodity.
It is the international shipper's responsibility to provide all the necessary documents related to his international ocean freight shipment that will be required by origin and destination country officials.
A.Yes, just give us a call one of our crew members will be happy to deliver the boxes and make it for your convenient.
A.One of our move consultants will call you and take an online survey, if it’s needed one of our crew members will visit your place and estimate your effects. And on the basis of your destination, location etc… our move consultant will offer you the best price for your relocation.
The packing crew will arrive at your home between 9am and 9:30 am nd work throughout the day. Based on the volume and Items we might finish by 6 PM.
Make sure the permission from the building management is obtained to remove the goods after packing. The power connection can be disconnected after the packing.
Each item will be calculated separately and add up together you will get the volume of the shipment. The most ideal formula to calculate this you may use
If the dimensional weight is greater than the consignment's actual weight, use the dimensional weight to calculate the rate.
In-fact if it is an LCL shipment or groupage our team will do the calculation for you and give you the calculation sheet.
We prepare for each move on a case by case basis; crew members and additional resources will be allocated based on the volume of your move, type of shipment, and if you have any additional special requirements. Normally a crew will consist of a crew leader and between 2-4 crew members.
Yes – normal customs clearance is included in our quotation if you request for a complete door to door service, however the following is excluded:
It absolutely depends on the location you are moving to it could be from 3 days to 55 days. Like if you are moving to Bahrain it takes only 3 days and if you are relocating to south America it might take around 55 days. If you could give your destination one of our move consultant will be glad to give you an approximate transit time.
A.This is completely dependent on each country and our move specialist will talk you through the process for your required destination.
Our teams are flexible and can accommodate accordingly. In terms of final payment, our invoice will be adjusted to reflect the changes in volume. If your goods are being shipped in a 20ft or 40ft container, then as most of the cost components are flat-rates we do our best to avoid charging any additional even if there is a slight increase in volume – provided the volume does not exceed the confines of the container.
A. Although we have one of the lowest claims ratios in the industry, we offer a total loss cover to give you piece of mind. However if you would need a full cover our move consultant will assist you to have a fully comprehensive cover.
A. yes the total loss insurance will be included in the quote, however if you need an extra comprehensive cover you need to request with an additional cost.
It can be claimed at your destination, the insurance agents address and contact number can be collected from our customer support desk.
A. off course yes! In addition to a household move, we can assist with the shipping of a car (or motorcycle, jet-ski, quad-bike, or boat) ; this is also dependent on the importation regulations for your destination country. Please speak to our move consultant for details.
